1. A Clear Quote
Your quote is based on the item details, photos, access information and work requested. If the job is different on arrival, any change is discussed before extra work is carried out.
Our Promise to Every Customer
A clear, careful and respectful service from your first quote request to the final check of the completed work.
What You Can Expect
A Service You Can Book With Confidence
Jamie aims to make the whole process straightforward: clear information before the job, careful work in your home and honest communication throughout.
Public Liability Insured
Professional cover for extra peace of mind.
Free, No-Obligation Quotes
Receive the expected cost before deciding whether to book.
Clear Communication
Questions and important details are discussed before work begins.
The Six-Part Service Promise
2. Reliable Communication
A suitable date and time are agreed with you, and Jamie will communicate if anything important affects the booking.
3. Respect for Your Home
Your furniture, walls and surrounding working area are treated carefully throughout the job.
4. Careful Workmanship
Instructions are followed, parts are handled methodically and adjustable doors, drawers and fittings are aligned where possible.
5. Honest Updates
Missing parts, damage, unsuitable fittings or other concerns are explained rather than hidden or worked around without your agreement.
6. A Final Check
The completed item or installation is checked and you have the opportunity to look over the work before the job is finished.
If Something Unexpected Is Found
Flat-pack products and existing furniture can sometimes contain missing parts, damage or fittings that are not suitable for reuse.
Missing or Damaged Parts
Jamie will show you the issue and explain whether the job can continue safely or whether a replacement part is needed.
Different Work Than Quoted
If the item or work differs from the details supplied, the effect on the job is discussed before additional work continues.
Unsuitable Wall or Fittings
For shelves, poles, pictures and mirrors, Jamie will not continue with a fixing method he considers unsuitable for the information available.
Furniture Not Suitable for Reassembly
If existing furniture appears too worn or damaged to be safely dismantled and rebuilt, Jamie will explain the concern first.
After the Job
Questions Are Welcome
If you notice something that concerns you after the visit, contact Jamie as soon as possible with a photo and explanation so it can be reviewed.
Read Customer ReviewsReady to Request a Quote?
Send the item details, your postcode and clear photos for a straightforward, no-obligation quote.